Refunds & Returns Policy

At Trailblaze Expedition, we want you to shop confidently, knowing that our return and refund process is straightforward and hassle-free.

1. Return Time Frame

• Items can be returned within 30 days of purchase.
• Unfortunately, we cannot accept returns after the 30-day window.

2. Shipping Costs

• For defective or damaged products: We’ll cover the return shipping costs.
• For change-of-mind returns: You’ll be responsible for the return shipping costs.

3. Defective or Damaged Products

• If your item is defective or damaged, notify us within 30 days of delivery.
• We’ll provide a prepaid return label for you to send the item back.
• After we receive and verify the issue, we’ll either replace the item or issue a full refund, including any shipping costs you initially paid.

4. Change-of-Mind Returns

• If you decide to return an item simply because you’ve changed your mind, you can do so within 30 days of purchase.
• The item must be unused, in its original packaging, and in resalable condition.
• Once we receive the returned item, we’ll refund the purchase price minus any shipping costs.

5. Refund Process

• After we inspect and approve your return, you’ll receive an email confirming your refund.
• Refunds will be issued to the original payment method within 7 business days.
• Keep in mind that your bank or card issuer may take additional time to process the refund.
• If you haven’t received your refund after 10 business days, contact us at support@trailblazeexpedition.com.

6. Restocking Fees

• A restocking fee may apply in certain situations, depending on the return circumstances.

If you have any questions or need further assistance, our friendly Customer Support team is here to help! Reach out to us at support@trailblazeexpedition.com.